ShopIQ FMS - Franchise Management Software

From overarching headquarters to the local store floor:

• ShopIQ as a Single Source of Truth: The heart of the operation begins with ShopIQ. This platform acts as the central database where all overarching product information, cost prices, media, and brand guidelines are managed. From here, data flows flawlessly to all connected franchise locations.
• Pagewize for the Franchisee: Every connected franchisee gains access to Pagewize, a powerful yet streamlined version of ShopIQ. This allows them to easily run their own locally optimized webshop. They benefit from the robust Enterprise technology of the main platform, but within an interface perfectly tailored to daily operations.
• Integrated POS System: For physical stores, Pagewize includes a built-in Point-of-Sale (POS) system. Online orders and in-store card transactions are processed directly into the same database. As a result, physical sales and webshop sales are synchronized in real time.
• Combined Inventory Management: Franchisees are not limited to the headquarters' product offering alone. Via Pagewize, they can easily add and sell their own locally sourced inventory alongside mandatory franchise products. The system neatly separates franchise stock and local stock in the backend, while presenting it as a single, fluid, and complete catalogue to the end customer. All within one system.
• Warehouse and Fulfillment Integrations: The possibilities are endless thanks to deep integrations with external warehouses (WMS) and distribution centers. ShopIQ communicates directly with these warehouses, ensuring that central replenishment or direct dropshipping from headquarters to the franchisee's customer runs flawlessly.
• Smart Order Routing: When a consumer makes an online purchase, the FMS automatically determines where the order can best be processed. Is the stock available locally? Then the order is routed to the nearest Pagewize POS. Is the product only available centrally? Then ShopIQ routes the order to the main warehouse.
• Flexible Pricing and Promotion Rules: Headquarters can roll out national campaigns via ShopIQ with the touch of a button. At the same time, franchisees have the freedom via Pagewize to set up local discounts or specific in-store promotions for their own local audience and assortment.
• Real-time Reporting and Insights: ShopIQ provides the franchisor with deep analytics and comprehensive overviews of the entire chain's performance. Conversely, the franchisee sees clear dashboards in Pagewize showing sales and margins for their own specific store and webshop.
• Seamless Scalability (Onboarding): Opening a new franchise location is a turnkey process. A new Pagewize environment can be deployed from ShopIQ in no time, fully populated with the correct product catalogue, inventory levels, and a fully functional POS system.

Additional Features

• Omnichannel Customer Profiles (CRM): Customers build a single, uniform profile. Whether they check out locally in-store via the POS or order through the national portal, the FMS consolidates purchase history and loyalty points across all channels.
• Comprehensive Roles & Permissions Management: Define precisely who can see what. From chain managers to weekend cashiers, permissions are configured to measure, ensuring data security and control are always guaranteed.

By streamlining every aspect of the franchise operation, from overarching management in ShopIQ to the local cash register in Pagewize: the WebIQ Franchise Management System ensures that business owners can focus on what truly matters: selling and growing.

Let’s build something great together. Get in touch today and discover what FMS can do for your retail formula.